Shipping Policy

Satire Stationery is a Season Eleven LLC brand. Every order is made, checked, and packed by Angie in Palm Bay, Florida—because your paper goods deserve better than being launched into a box by an indifferent warehouse robot.

Processing Times

Most standard orders are made to order and ship within 2 business days. Business days are Monday through Friday, excluding federal holidays.

Custom and personalized orders may require additional time for design, communication, and proof approval. Your estimated timeline will be discussed during the customization process. Processing begins after all required information has been received and the final design has been approved.

Shipping Destinations

We currently ship to valid addresses within the United States only. International shipping is not available at this time.

Shipping Rates and Delivery

Shipping charges are calculated and displayed at checkout before payment is completed.

Most standard shipments arrive within approximately 2–5 business days after carrier acceptance. Delivery dates provided at checkout or by the shipping carrier are estimates and are not guaranteed. Weather, holidays, carrier delays, and the occasional postal-system identity crisis may affect delivery times.

Tracking

Tracking information will be emailed when your shipping label is created. Please allow up to 48 hours for tracking activity to appear after receiving the notification.

Address Accuracy

Please review your shipping address carefully before placing your order. If you notice an error, contact us immediately. Once an order has shipped, we cannot guarantee that the carrier will be able to redirect it.

Orders returned because of an incorrect or undeliverable address may be reshipped after the correct address is confirmed and any additional postage is paid.

Delayed or Missing Packages

Once a package has been accepted by the carrier, delivery is outside our direct control—but we will not simply leave you arguing with a tracking number alone.

If your tracking information has not updated for seven business days, or your package appears to be lost, contact us so we can help investigate with the carrier.

Damaged Orders

If your order arrives damaged, please photograph the product and its packaging and contact us as soon as possible. We will review the situation and work with you to make it right.

Contact Us

Questions about an order or shipment can be directed to:

Satire Stationery
A Season Eleven LLC brand
Palm Bay, Florida
Email: awightson@outlook.com
Phone: 1-855-740-9595